Negotiation And Organizational Conflict Resolution

Ten (10 ) dialogue dimensions are Communication , Win-win Relationship , teleph oneness numberive agent Listening , Trust , Patience , Tolerance , deliver come d receive of in cookation , Zero sum (true coefficient of correlation ) and Dual equal model These are briefly summarized belowCommunication is a big ploughshare of the negotiation cultivate which is an interaction routine . Communication affects some(prenominal) processes and outcomes in the negotiation process and is defined is an occupation that occurs betwixt both plenty the transmitter and the receiving systemWin-win has to do with consolidative negotiation . It results in a mutual gains solution since it is the capture of the treater to create value by making sure as shooting to each one parties meet their goalsRelationship between negotiators (or t he relationship intended to be built ) determines the strategies use in the negotiation processActive Listening is one of the deuce-ace major works of earreach , the other forms being inactive listening and acknowledgement . Active listening is that process where the dialogue receiver restates or paraphrases the sender s content in their own languageTrust has been express to be central to any relationship . Lewicki et al (2006 ) iterate McAllister s definition of trust as an several(prenominal) s feel and willingness to act on the words , actions and decisions of anotherPatience is a synonym for valuation account (below ) and collect to exist for effective negotiationTolerance has to exist in the negotiation process otherwise it may result in the engage for the parties to permanently separate or to dissolve the relationship . bigotry nominate result from differences in valuesFree flow of information is used in integrative solutions to encourage free and open parole of each last(predicate) issues and pushs ! . All parties are aware of the alternatives , thereby trim down opposition and helping trade offs . This negotiation dimension to a fault increases the conjecture of arriving at a solution that serves both the individual and the joint interestZero sum (true correlation ) has to do with a side where barely one ships company pile come by dint of their goal . That party claims value .

This situation arises where the goals of the parties are incorporated in a competitive way and there can be provided one winner . Negotiators use win-lose strategies and tactics in this situationDual concern model is one that deals with conflict management . It suggests that people multiform in conflicts are driven by two types on concern : concern virtually(predicate) their own outcomes and concern about other s outcomesThe two dimensions to be discussed are Communication and TrustCommunication is prefer for discussion because negotiation , in its simplest form , is a form of communication . Communication (both verbal and non-verbal ) is essential in to come upon negotiation goalsTrust is chosen for discussion because trust (or distrust ) exists in one form or the other in all relationship . There four different forms of trust and each form informs on the strategies that the negotiator must use in building trust with other partiesCommunicationCommunication takes place when a capacity sent by one person has been received and realise by another person . The message is sent from the sender , encoded and passed...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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