'“a Study of Bpo Industry with Reference to Employee Essay\r'

'The pains is actually diverse, with several(prenominal) sub-segments, each displaying its own unique characteristics. The BPO players need to be excellent in e truly facet of trading operations as the market is highly competitive at every level and re-defining itself every day. It is basically a good deal-centric industry. The scenario however, is not as rosy as it looks, for this sector with enormous potential. Like any other industry during its growth phase, this industry is also going through and through its share of turbulence. There was the issue ab forth people quitting the BPO jobs and the question arrived in my mind were: â€Å"Why do BPO executives job-hop so frequently?\r\nIs it just because of money or are there other reasons? and created an interest in my mind to find out the answers not that for the above questions but also for finding out the retention strategies that can be adopted by BPO’s. \r\nFor the purpose of this project, the research work is limit ed to but 10 BPO’s in Mumbai and their 200 employees. It was very difficult to study the industry as a whole as the size of the industry is very large and it is very difficult to extract entropy about the attrition rates and reasons for he akin and also the strategies adapted by different companies to bear on its staff in limited time consummation given for completion of the project. \r\n'